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7197
NCR 7197 User Manual
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NCR 7197 Thermal Receipt
Printer
Release 1.0
Owner's Manual
B005-000-1409
Revision C
November, 2002
2
Table of Contents
Default Chapter
5
Quick Reference
5
How to Use this Book
6
Who Should Use this Book
6
How to Obtain more Information
6
Revision Record
6
Table of Contents
7
Contents
8
Chapter 1: About the 7197 Printer
11
Features and Options
12
Receipt Station
12
General Features
13
Options
13
Thermal Print Head
13
Ordering Paper and Supplies
14
Ordering Thermal Receipt Paper
14
Ordering Other Supplies
15
Ordering Documentation
15
Cleaning the Printer
16
Cleaning the Cabinet
16
Cleaning the Thermal Print Head
16
Chapter 2: Setting up and Using the Printer
18
What Is in the Box
18
Removing the Packing Material
19
Repacking the Printer
20
Choosing a Location
20
Wall Mounted
21
Wall Mounted Power Supply (Option)
21
Setting Switches
22
Connecting the Cables
23
About the Universal Serial Bus
25
Advantages of USB Connections
25
Advantages of the NCR USB Solution
25
Checking for USB Support on the Host Computer
26
Host Configuration
26
Configuring the Printer
27
Installing the USB Printer Drivers
30
Checking the Installation
40
Configuring Serial Port Number Assignments
43
Running the Edgeport Utility
43
Serial Port Configuration Methods
44
Uninstalling the Drivers
44
Using the Printer
44
Using the Printer
46
Loading and Changing the Receipt Paper
47
Removing the Paper Roll
47
Loading the Paper Roll
49
Advancing Paper
50
Chapter 3: Solving Problems
51
Green LED Does Not Come On/Printer will Not Print
52
Green LED Blinking (Slow)
52
Green LED Blinking (Fast)
52
Receipt Printing Is Light or Spotty
53
Other Serious Problems
54
Contacting a Service Representative
54
Chapter 4: Diagnostics
56
Level 0 Diagnostics
56
Level 1 Diagnostics
57
Printer Configuration
57
Configuring the Printer
57
Main Menu
59
Communication Interface Modes
61
Diagnostic Modes
63
Emulation/Software Options
65
Hardware Options
68
Default Code Page
70
EEPROM to Default Settings
72
Level 2 Diagnostics
73
Level 3 Diagnostics
74
Chapter 5: Communication
76
Communication Overview
76
Interface
76
Sending Commands
76
RS-232C Interface
77
Print Speed and Timing
77
XON/XOFF Protocol
78
DTR/DSR Protocol
78
RS-232C Technical Specifications
78
Usb Connector
80
Switch Settings
81
Setting Extra RS-232C Options
82
Chapter 6: Commands
85
Command Conventions
85
Introduction
85
List of Commands and Location
85
By Command Code
86
By Function
90
Printer Function Commands
90
Vertical Positioning and Print
90
Horizontal Positioning Commands
91
Print Characteristic Commands
91
Graphics Commands
92
Status Commands
92
Real Time Commands
92
Auto Status Back Commands
93
Barcode Commands
93
Page Mode Commands
93
Macro Commands
93
User Data Storage Commands
94
Asian Character Commands
94
Flash Download Commands
94
Comparison Chart
95
Command Descriptions
97
Printer Function Commands
98
Vertical Positioning and Print Commands
104
Horizontal Positioning Commands
110
Select Justification
114
Print Characteristic Commands
118
Graphics Commands
134
Status Commands
144
Real Time Commands
155
Auto Status Back Commands
161
Bar Code Commands
164
Page Mode Commands
170
Macro Commands
178
Execute Macro
179
User Data Storage Commands
180
Flash Allocation
183
Asian Character Commands
188
Flash Download Commands
192
Chapter 7: Reflashing the Printer Firmware
199
Flash Utility Information
199
File Configurations
199
Printer Languages Cross Reference
200
Appendix A: Specifications
217
Printing Specifications
217
Power Requirements
218
Environmental Conditions
218
Reliability
219
Dimensions and Weight
219
Density of Receipt Print Lines
219
Duty Cycle Restrictions (Printing Solid Blocks)
219
Appendix B: Print Characteristics
221
Character Size
221
Receipt Station
221
Print Zones
222
Receipt Station
222
Character Sets
224
Index
224
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NCR 7197 Specifications
General
Paper Width
80 mm
Connectivity
Serial
Print Technology
Thermal
Interface
RS-232
Resolution
203 x 203 dpi
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