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In this section, additional Function Keys (e.g.
FEATURE, ANSWER, TRANSFER, etc.) must
first be programmed on the Agent Console by
the System Administrator.
TO ORIGINATE AN
OUTSIDE CALL
♦ Lift handset or headset.
♦ Press NON-ACD LINE key.
♦ Receive dial tone, Dial the Central Office
Access Code, e.g. 9.
♦ Dial desired telephone number.
♦ Use handset
to converse.
TO ORIGINATE AN
INTERNAL CALL
♦ Lift handset or headset.
♦ Press NON-ACD LINE key.
♦ Receive dial tone.
♦ Dial desired station number; display indicates
digits dialed.
♦ Use handset to converse.