NEC Series E - Table of Contents

TABLE OF CONTENTS
DEDICATEDFUNCTIONKEYSANDLAMPS 2
T
OLOGONWHENID CODEISREQUIRED 7
TOLOGONWHENID CODEISNOTREQUIRED 8
TOLOGOFFWITHORWITHOUTID CODES 9
TOSETAUTOMATICA
NSWER 10
T
OSETMANUALANSWER 11
TOANSWER/RELEASEANINCOMINGACD CALL 11
TOHOLDACALL 13
TOTRANSFERACALLTOSPLITQUEUE 14
TOS
ET/RESETBREAKMODE 15
W
ORKMODEDURINGACALL 17
TALLYCOUNT 18
TOPLACEANASSISTANCECALL 18
MONITORME 19
TOPLACEANEMERGENCYCALL 20
TOREPORTTRUNKTROUBLE 21
TALLY-OHFEATURES 21
TOORIGINATEANOUTSIDECALL 27
TOORIGINATEANINTERNALCALL 27
TOORIGINATEACALLUSINGSPEEDCALLING 28
ACCOUNTCODE 29
FORCEDACCOUNTCODE 30
AUTHORIZATIONCODE 30
C
ONFERENCE 31
T
OESTABLISHABROKERCALL 32
TOANSWERACAMPED-ONCALL 32
CALLWAITING– ORIGINATING 33
CALLPARK 34
C
ALLPICK-UP(GROUP) 36
C
ALLPICK-UP(DIRECT) 36
OUTGOINGTRUNKQUEUING 37
OFF-HOOKTRUNKQUEUING 38
LASTNUMBERREDIAL 38
C
ALLFORWARDING– ALLCALLS 39
C
ALLBACK 40
TOSAVEANDREPEATANUMBER 41
T
OLEAVEAMESSAGE 42
T
OANSWERAMESSAGE 42
DONOTDISTURB 43
PRIVACY 44
D
ATAFEATURES 44
TOESTABLISHEXTERNALDATATRANSMISSION
VIAMODEMPOOLING 46
This user guide is published to support D
term
Series E ACD Terminal
operation with ACD Release II, III, IV (NEAX2400 IMS) and
CallCenterWorX (NEAX2000 IVS).