NEC Series E - To Set;Reset Break Mode

TO HOLD A CALL
WHILE ENGAGED IN AN ACD CALL
♦ Press HOLD key;
held line will flash
green.
♦ Displayed name, ACD Agent number, trunk,
etc. flashes.
TO RETRIEVE
♦ Lift Handset.
♦ Press ACD key.
♦ Upon call
completion press
RELEASE key.
(Time display)
READY
31:09
(Time display)
WATS
TRK No.
Route
3HLD
(Time display)
WATS
IF UNANSWERED
♦ After a preprogrammed time; automatic recall
is initiated.
♦ Visual and audible signal (rapid flash and ring
burst) will be sent to ACD Agent which
placed call on hold.
13