Programming Incoming Ring Group Overflow
1. Set up the Incoming Ring Group trunks.
Program
Number
Program Name Description
22-02-01 Incoming Call Trunk Setup Assign Service Type 0 (Normal) to each Incoming Ring Group
trunk. Make a separate entry for each Night Service mode.
By default, trunks are Service Type 0 (Normal).
2. Assign InMail as the overflow (no answer) destination.
Program
Number
Program Name Description
22-08-01 DIL/IRG No Answer Destina-
tion
For each trunk assigned as an Incoming Ring Group trunk above,
enter the InMail Department Group pilot number to make InMail the
overflow (no answer) destination.
By default, the overflow (no answer) destination is Incoming Ring
Group 1.
3. Set the interval after which unanswered calls should route to the overflow destination.
Program
Number
Program Name Description
22-01-04 DIL No Answer Recall Time Enter the interval after which unanswered calls should overflow to
the programmed overflow (no answer) destination.
By default, this interval is 0 (no overflow).
Programming DID Overflow
1. Set up the Incoming Ring Group trunks.
Program
Number
Program Name Description
22-02-01 Incoming Call Trunk Setup Assign Service Type 3 (DID) to each Incoming trunk. Make a sepa-
rate entry for each Night Service mode.
By default, trunks are Service Type 0 (Normal).
ISSUE 3.5 SL1100
InMail Feature Manual 2-243
V