2. Assign InMail as the overflow (no answer) destination.
Program
Number
Program Name Description
22-11-04 DID Transfer Operation Mode For each DID required to step over to voice mail, enter the status
taht the call will step over:
1 = Busy
2 = No Answer
3 = Both
By default, the DID transfer operation mode is set to 0 - No trans-
fer.
22-11-05
22-11-06
DID No Answer Destination For each DID required to step over to voice mail, enter the InMail
Ring Group code (102) to make InMail the overflow (no answer)
destination.
By default, the overflow (no answer) destination is Incoming Ring
Group 0.
3. Set the interval after which unanswered calls should route to the overflow destination.
Program
Number
Program Name Description
22-01-07
22-01-08
DID No Answer Recall Time Enter the interval after which unanswered calls should overflow to
the programmed overflow (no answer) destination.
22-01-07 = DID no answer timer for Incoming ring groups which
by default is set to 20.
22-01-08 = DID no answer timer for Department groups which by
default is set to 60.
Programming Department Calling Group Overflow for Screened Transfers (TRFs)
1. Set up the Department Group.
Program
Number
Program Name Description
16-02-01 Department Group Assign-
ment for Extensions
Assign telephone extensions to a Department Group.
By default, telephone extensions are assigned to Department Group
1
Assign the InMail extensions to a unique Department Group (e.g.,
2). No other extensions should be in this group.
These extensions are the extensions the system assigns to the In-
Mail.
Do not use Department Group
1
Be sure to set up the Department Group in order. (For example, the
first extension should be order 1, the second order 2, etc.)
11-07-01 Department Group Pilot Num-
bers
Assign master (pilot) numbers to Department Groups.
SL1100 ISSUE 3.5
2-244
Voice Mail Overflow
V