Programming Department Calling Group Overflow for a DIL to the Master Number
1. Set up the Department Group.
Program
Number
Program Name Description
16-02-01 Department Group Assign-
ment for Extensions
Assign telephone extensions to a Department Group.
Assign the InMail extensions to a unique Department Group (e.g.,
2).
No other extensions should be in this group.
These extensions are the extensions the system assigns to the In-
Mail.
Do not use Department Group 1.
Be sure to set up the Department Group in order. (For example, the
first extension should be order 1, the second order 2, etc.)
11-07-01 Department Group Pilot Num-
bers
Assign master (pilot) numbers to Department Groups.
2. Set up a DIL for the Department Group.
Program
Number
Program Name Description
22-02-01 Incoming Call Trunk Setup Assign Service Type 4 to each trunk you want to be a DIL. Make a
separate entry for each Night Service mode.
By default, trunks are Service Type 0 (Normal).
22-07-01 DIL Assignment For each DIL you want to ring the Department Group directly, enter
the Department Group master number.
By default, no DIL destinations are programmed.
22-08-01 DIL/IRG No Answer Destina-
tion
For each DIL to the Department Group master number, enter 102 to
make InMail the overflow (no answer) destination.
By default, the overflow (no answer) destination is Incoming Ring
Group 1.
3. Set how long a DIL rings in the Department Group before overflow occurs.
Program
Number
Program Name Description
22-01-04 DIL No Answer Recall Time Set how long (0 ~ 64800 seconds) the DIL rings in the Department
Group before overflow occurs.
By default, this interval is 0 (no overflow).
4. Set up the Department Group Mailbox.
Program
Number
Program Name Description
47-03-02 Group Mailbox Number (Mail-
box Number)
The Group Mailbox number must be the same as the Department
Group master number.
By default, no Group Mailbox numbers are assigned.
47-03-03 Group Mailbox Type (Mailbox
Type)
Assign the Group Mailbox category ( 2 = Routing, 1 = Subscriber, 0
= None).
By default, the Group Mailbox type is 1 (Subscriber).
SL1100 ISSUE 3.5
2-248
Voice Mail Overflow
V