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Nisca PR5350 - User Manual

Nisca PR5350
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Nisca Series
PR5300 • PR5310 • PR5350 • PR53LE
TEAMNisca, A Division of Kanematsu USA, Inc. 100 Randolph Road, Somerset, NJ 08873
Copyright © 2005, Kanematsu USA, Inc. All rights reserved.
TEAMNisca® and the TEAMNisca® logo are a registered trademark of Kanematsu USA, Inc. Microsoft® and
Windows® are U.S. trademarks of Microsoft Corporation. Names of products mentioned herein are used for
identification purposes only and may be trademarks and/or trademarks of their respective companies.

Table of Contents

Other manuals for Nisca PR5350

Preview: Service Manual
Service Manual97 pages

Questions and Answers

  • M
    Michael GonzalesAug 13, 2025
    How to fix Nisca PR5350 initializing 'Ready to Print'?
    • G
      Gina JonesAug 13, 2025
      If your Nisca Printer displays 'Initializing Ready to Print' message for too long, here are a few things to check: * Wait, as the printer will accept data and begin printing. * Ensure the front access panel is correctly closed, and press the Clear button. * Confirm the top cover to the flip/turn unit is securely closed. * If the print head's temperature is out of range, turn the printer off to cool it, then turn it back on. * Verify cards are loaded correctly with the magnetic stripe in the correct orientation, if applicable.
  • J
    Jennifer WilliamsAug 25, 2025
    What to do for 'Card Jam Remove the Card' on Nisca PR5350?
    • E
      Erin LeeAug 25, 2025
      If your Nisca Printer is displaying a 'Card Jam Remove the Card' message, try the following: * Press and hold the clear button to reset the printer. * If the card does not eject automatically, remove it manually.
  • K
    Kyle VasquezAug 27, 2025
    Why does my Nisca PR5350 Printer have color discoloration or color drop?
    • D
      danny11Aug 27, 2025
      To resolve color discoloration or color drop issues with your Nisca Printer: * Ensure cards are free of debris. * Make sure the printer is in a clean area. * Clean all rollers. * Avoid touching the card's surface; hold it by the edges. * Clean the print head. * If the problem persists, consider replacing the print head.
  • K
    Kyle OliverAug 31, 2025
    How to fix random bands or streaks on Nisca PR5350 Printer?
    • M
      Mark JohnsonAug 31, 2025
      To address random bands or streaks, or sudden color changes on your Nisca Printer: * Clean the print head. * Replace the print head if it has made more than 20,000 prints. * Clean the rollers in the print block area. * Verify the correct ribbon is specified in the printer settings. * Try another card, using only those specified by your authorized reseller. * If a color image is printed while the ribbon is set to KO, the card will be blank.
  • J
    James WilliamsSep 4, 2025
    Why doesn’t my Nisca Printer seem to work at all?
    • G
      Gary PalmerSep 4, 2025
      If your Nisca Printer isn’t working at all, check these: * Make sure the power cord is securely plugged in at both ends, and the printer is turned on. * Confirm power is applied by pressing the power switch. * Ensure the printer is ready by verifying the LCD light above the Ready LED is illuminated.
  • J
    Jack FrancisSep 8, 2025
    What to do if data cannot be transmitted to Nisca Printer?
    • R
      Rhonda SandersSep 8, 2025
      If data cannot be transmitted to your Nisca Printer, try these steps: * Ensure the printer cable is securely connected to both the printer and the computer. * For SCSI Interface: * Verify the SCSI ID doesn't conflict with other devices. * Cycle the power. * Verify the position of the terminating switch. * For Parallel Interface: Cycle the power. * Change the parallel port mode through your system BIOS, setting it to ECP and enabling a DMA channel if available. * Ensure 'Enable bi-directional support' is activated.
  • G
    gwaltersNov 15, 2025
    What to do if Nisca PR5350 Printer shows 'Card Jam Feeder Area'?
    • P
      petergreenNov 15, 2025
      If your Nisca Printer displays a 'Card Jam Feeder Area' error, try the following: * Open the Card Feeder door and remove cards. * Make sure the cards have the appropriate thickness and weight. * Clean the input rollers. * Adjust the card gate. * If a card is jammed between the input rollers and the flip/turn unit, open the cover to the flip/turn unit. * Use the green dial to advance the card for easier removal. * If the issue continues, clean the rollers in the flip/turn unit. * Press the Ribbon Change/Menu button and remove the ribbon. * Open the flip/turn cover and use the green dial to remove the card. * If you still can’t remove the card, remove the phillips screw to the print door, open the print door, and use the manual green dial. * Clean the rollers in the pr...
  • M
    melissavillarrealNov 19, 2025
    What to do if Nisca Printer says 'Print Card does not Exist'?
    • W
      William KingNov 19, 2025
      If your Nisca printer displays a 'Print Card does not Exist' error, consider these solutions: * If it occurred during dual-side printing, check the card coercivity settings. * Inspect the card for debris and replace it if necessary. * If the ribbon has run out, press the clear button and reprint the card. * If the installed ribbon type doesn't match the printer settings, press the Ribbon Change/Menu button. * Remove, inspect, or replace the ribbon if it's not installed correctly, the transport is dirty, an improper card was used, or the bobbin teeth are broken. * Install a new ribbon. * Enter User Mode and adjust the Ribbon Type settings to match the installed ribbon. * Verify the ribbon installation. * Clean the flip/turn transport. * Ensure you're not trying to doubl...

Summary

Chapter 1: Introduction

1.5 Important Safety Instructions

Critical safety guidelines for using the printer to ensure safe operation and prevent harm.

Chapter 2: Getting Started

2.3 Loading The Ribbon

Instructions for installing the printer ribbon cartridge for printing.

2.4 Printer Connection Options

Guide on connecting the printer via SCSI, Parallel, or USB interfaces to a computer.

2.5 Loading Cards

Procedures for loading blank cards into the printer's card feeder.

Chapter 3: Maintenance

3.1 Basic Automated Cleaning

3.7 Cleaning the Print Head

Procedure for cleaning the print head to maintain optimal print quality.

3.8 Updating the Firmware

Chapter 4: Troubleshooting

4.1 Interpreting General LCD Messages

4.2 Interpreting LCD Jam Messages

Appendix D: Parts Replacement

D-1 Replacing the Input Rollers

D-2 Replacing the Print Head

Detailed instructions for safely removing and replacing the print head.

Nisca PR5350 Specifications

General IconGeneral
Print Resolution300 dpi
Media SizeCR-80 (85.6 mm x 54 mm / 3.375" x 2.125")
ConnectivityUSB, Ethernet
Card Capacity100 cards
Card Thickness0.25mm to 1.0mm
Encoding OptionsMagnetic stripe, smart card, contactless
Paper WidthUp to 3.5 inches

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