7368 ISAM ONT G-240W-C Product Guide Configure a G-240W-C indoor ONT
Issue: 01 3FE-46256-AAAA-TCZZA 145
Figure 74 PPPoE diagnostics results
Table 55 describes the fields on the PPPoE diagnostics results window.
Table 55 PPPoE diagnostics results parameters
3 STOP. This procedure is complete.
7.2.7 RG troubleshooting counters
The Troubleshooting Counters feature enables service providers and end users to
monitor the performance of their broadband connection.
Tests are run to retrieve upstream and downstream throughput, latency, and DNS
response time. The Troubleshooting Counters window also displays upstream and
downstream packet loss and Internet status.
Field Description
PON Reports whether the PON link is up or down
PPPoE Reports whether the PPPoE IPv4 or IPv6 connection is up, connecting, down, not
configured, or not found
Internet For each Internet connection, reports whether the connection succeeded, failed (missing
DNS address), or was not found; also reports failures due to packet loss higher than the
threshold of 30
Release 06.01.00 | March 2019 | Edition 12
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