Table of Contents
Phoenix installation steps in brief........................................................................................................................3–5
Installing Phoenix...................................................................................................................................................3–6
Updating Phoenix installation..............................................................................................................................3–8
Uninstalling Phoenix..............................................................................................................................................3–9
Repairing Phoenix installation...........................................................................................................................3–11
Phone data package overview............................................................................................................................3–11
Installing phone data package...........................................................................................................................3–12
Uninstalling phone data package.......................................................................................................................3–15
Configuring users in Phoenix..............................................................................................................................3–17
Managing connections in Phoenix......................................................................................................................3–17
Installing flash support files for FPS-10.............................................................................................................3–19
Updating FPS-10 flash prommer software........................................................................................................3–22
List of Figures
Figure 3 Dongle not found.....................................................................................................................................3–6
Figure 4 Disclaimer text.........................................................................................................................................3–7
Figure 5 InstallShield Wizard Complete...............................................................................................................3–8
Figure 6 Installation interrupted..........................................................................................................................3–9
Figure 7 Remove program...................................................................................................................................3–10
Figure 8 Finish uninstallation.............................................................................................................................3–10
Figure 9 Repair program.....................................................................................................................................3–11
Figure 10 Data package setup information.......................................................................................................3–13
Figure 11 Data package destination folder.......................................................................................................3–14
Figure 12 InstallShield Wizard Complete...........................................................................................................3–15
Figure 13 Uninstalling phone data package......................................................................................................3–16
Figure 14 Finishing data package uninstallation..............................................................................................3–16
Figure 15 Phoenix login.......................................................................................................................................3–17
Figure 16 New user configured..........................................................................................................................3–17
Figure 17 Select mode: Manual...........................................................................................................................3–18
Figure 18 Connections list...................................................................................................................................3–19
Figure 19 Connection information.....................................................................................................................3–19
Figure 20 Product support module information (example from RM-1)..........................................................3–19
Figure 21 Flash update welcome dialog............................................................................................................3–20
Figure 22 Flash installation interrupted............................................................................................................3–20
Figure 23 Flash destination folder......................................................................................................................3–21
Figure 24 Finish flash update..............................................................................................................................3–22
Figure 25 Prommer SW update finished............................................................................................................3–23
Figure 26 Prommer maintenance window........................................................................................................3–23
Figure 27 Flash directory window......................................................................................................................3–24
RM-88
Service Software Instructions Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 3 –3
Copyright © 2006 Nokia. All rights reserved.
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