Gear units – Operating and Assembly Instructions
76 B 1000 en-4419
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7.7 Repair information
For enquiries to our technical and mechanical service departments, please have the precise gear unit
type (type plate) and if necessary the order number (type plate) to hand.
7.7.1 Repairs
The device must be sent to the following address if it needs repairing:
Getriebebau NORD GmbH & Co. KG
Service Department
Getriebebau-Nord-Straße 1
22941 Bargteheide
No guarantee can be given for any attachments, such as encoders or external fans, if a gear unit or
geared motor is sent for repair.
Please remove all non-original parts from the gear unit or geared motor.
Information
If possible, the reason for returning the component/device should be stated. If necessary, at least one
contact for queries should be stated.
This is important in order to keep repair times as short and efficient as possible.
7.7.2 Internet information
In addition, the country-specific operating and installation instructions in the available languages can
be found on our Internet site: www.nord.com
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7.8 Warranty
NORD GmbH & Co. KG accepts no liability for damage to persons, materials or assets as a result of
failure to observe this operating manual, operating errors or incorrect use. General wearing parts, e.g.
radial seals are excluded from the warranty.
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