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Common feature displays /
207
P0881591 Issue 01
Modular ICS 4.0 System Coordinator Guide
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Restricted call
p0881591.book Page 207 Wednesday, August 19, 1998 6:43 PM
218
220
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
Getting Started with Norstar
13
Using this Guide
13
Understanding Programming
14
Before You Start
15
What You'll Need to Do Programming
15
Using Buttons
16
Using the Buttons under the Display
17
The Programming Overlay
18
A Map for Working in Programming
19
Starting and Ending a Session
23
Ending a Session
23
Frequently Used Programming Operations
25
Changing the Time and Date on the Display
25
Programming Automatic Time and Date
28
Adding or Changing a System Speed Dial
29
Changing the Name of a Telephone
32
Changing the Name of a Line
34
Making Changes to Call Forward no Answer
35
Making Changes to Call Forward on Busy
37
Making Changes to Do Not Disturb on Busy
38
What Would You Like to Do Next
40
Answering Calls
41
Answering Incoming Calls with Hunt Groups
41
Answering an Incoming Call
41
Line Buttons
42
What Line Indicators Mean
42
Rings You May Hear
42
Answering Calls at a Prime Telephone
43
Using a Central Answering Position (CAP) Module
43
Customizing Your CAP Module
44
Monitoring Telephones with the CAP Module
45
Release Button
45
Hearing Aid Compatibility
45
Viewing Information about a Call on the Display
46
Using Call Information for a Particular Call
46
Displaying Call Information before or after Answering
47
Displaying Call Information for a Call on Hold
47
Making Call Display Information Appear Automatically at a Telephone
48
Changing Which Information Is Shown First about a Call
48
Picking up a Call Ringing at Another Telephone
49
Answering any Ringing Telephone Using Directed Pickup
49
Answering any Ringing Telephone Using Group Pickup
50
Changing a Telephone's Pickup Group
50
Trunk Answer
51
Answering a Call Using Trunk Answer
52
Answer Buttons
52
Creating a Conference Call
53
Disconnecting One Party
54
Independently Holding Two Calls
55
Putting a Conference on Hold
55
Splitting a Conference
55
Removing Yourself from a Conference
56
Listening to a Call as a Group
57
Canceling Group Listening
57
Using Handsfree/Mute
57
Answering Calls Without Lifting the Receiver
57
Making Calls Without Lifting the Receiver
58
Muting Handsfree
58
Changing a Regular Call to Handsfree
58
Changing a Handsfree to a Regular Call
58
Using Handsfree
59
Changing Handsfree for a Telephone
59
Handsfree Answerback
61
Turning Privacy on or off for a Call
61
Creating a Conference by Releasing Privacy
62
Making a Call Private
62
Checking Call Length Using Call Duration Timer
62
Disconnecting by Accident
63
Time
63
Modular ICS 4.0 System Coordinator Guide P0881591 Issue
64
Making Calls
65
Do Not Disturb
66
Choosing a Line Using a Line Button
67
Line Pools
67
Using a Line Pool to Make a Call
68
Programming a Memory Button with a Line Pool Feature Code
68
Making Calls from an ISDN Terminal
69
Changing How You Dial Your Calls
69
Using Standard Dial
69
Using Automatic Dial
70
Using Pre-Dial
70
When the Internal Number You Have Called Is Busy
70
Priority Call
70
Making a Priority Call
71
Giving a Telephone the Ability to Make Priority Calls
71
Using Ring Again
72
Turning on Ring Again
73
Canceling Ring Again
73
Time Savers for Making Calls
75
Storing a Number on a Memory Button for Autodial
75
Adding an Autodial Button
75
Choosing a Line for Autodial
75
Using Intercom as the Line for Autodial
76
Using Last Number Redial
77
Preventing a Telephone from Using Last Number Redial
78
Using Speed Dial
79
Making a Speed Dial Call
79
Changing and Adding System Speed Dials
79
Adding or Changing User Speed Dial
80
Using Saved Number Redial
81
Saving a Number
81
Dialing a Saved Number
82
Preventing a Telephone from Using Saved Number Redial
82
Handling Many Calls at Once
85
Using Hold
85
Retrieving a Held Call
85
Holding Automatically
85
Listening on Hold
85
Holding a Call Exclusively
86
Using Call Queuing
86
Transferring Calls
87
Using the Transfer Feature
87
Transferring a Call
87
Transferring External Calls
88
Canceling a Transfer
88
Using Camp-On
90
Parking a Call
91
Retrieving a Parked Call
92
Using Call Park
92
Using Callback
94
Forwarding Your Calls
95
Forwarding Your Calls to Another Norstar Telephone
95
Canceling Call Forward
95
Using Call Forward at Your Telephone
95
Overriding Call Forward
96
Changing the Automatic Call Forward Settings for a Telephone
96
Changing Forward no Answer
96
Changing the Delay before a Call Is Forwarded
97
Forward on Busy
97
DND on Busy
98
Call Forward and Voice Mail
99
Line Redirection
99
Turning on Line Redirection
100
Canceling Line Redirection
101
Allowing a Telephone to Redirect Calls
101
Turning the Redirect Ring for a Telephone on or off
102
Outgoing Line
103
How Line Redirection Is Different from Call Forward
104
Using Line Redirection
104
Communicating in the Office
107
Paging
107
Making a Page Announcement
107
Activating and Deactivating the Ability to
108
Creating Page Zones
108
Using Page with External Paging Equipment
110
Sending Messages
110
Sending a Message
110
Canceling a Message You Have Sent
112
Viewing Your Messages
112
Replying to a Message
112
Replying to a Message Using an Analog Telephone Connected to an ASM
113
Removing Items from Your Message List
114
Removing Items from Your Message List Using an Analog Telephone Connected to an ASM
114
Viewing Messages You Have Sent
115
Using Voice Call
116
Making a Voice Call
116
Muting Voice Call Tones
117
Answering a Voice Call Without Touching Your Telephone
117
Preventing Voice Calls to Your Telephone Using Voice Call Deny
117
Canceling Voice Call Deny
117
Voice Call
118
Tracking Your Incoming Calls
119
Using Call Log
119
Call Log Options
120
Logging a Call Manually
120
Deleting Old Log Items
121
Viewing Your Call Log
121
Viewing a Call Log Item
122
Erasing Log Items
122
Making a Call Using Call Log
122
Creating a Password to Your Call Log
123
Changing Your Call Log Password
123
Deleting an Assigned Password
124
Programming a Telephone to Log Calls Automatically
124
Using Voice Mail
126
Customizing Your Telephone
127
Finding out What a Button Does Using Button Inquiry
127
Making the Display Darker or Lighter Using Contrast Adjustment
127
Changing the Language on the Display
128
English
128
French
128
Spanish
128
Programming a Feature Code Onto a Memory Button
128
Programming Feature Buttons
129
Erasing a Feature Button
129
Applying Button Cap Labels
130
Types of Button Caps
131
Identifying the Telephones
131
Norstar Default Button Assignments
132
Rules of Default Button Assignment
132
M7310 Telephone Button Defaults
133
M7324 Telephone Button Defaults
134
M7100 Telephone Button Defaults
135
M7208 Telephone Button Defaults
135
Moving Line Buttons
136
Changing the Type of Ring
137
Adjusting the Ring Volume
137
Hiding the Message or Calls Indication
137
Restoring the Messages and Calls Indication
138
User Preferences
139
Using User Preferences
139
Changing Button Programming
140
M7208 Telephone
141
Changing User Speed Dial
142
Changing Call Log Options
143
Changing How Calls Are Dialed
143
Changing the Language Used on the Display
143
Making the Display Lighter or Darker
144
Changing the Telephone's Ring
144
Modular ICS 4.0 System Coordinator Guide P0881591 Issue
146
Programming Hunt Groups
147
Adding or Removing Members from a Group
148
Moving Members of a Group
150
Assigning or Unassigning Lines to a Group
150
Setting the Distribution Mode
151
Setting the Hunt Delay
153
Programming Busy Line Setting
154
Programming the Queue Time-Out
155
Programming the Overflow Set
156
Setting the Name
157
Modular ICS 4.0 System Coordinator Guide P0881591 Issue
158
Telephone Features
159
Installing Norstar Telephones
159
Naming a Telephone or a Line
161
Moving Telephones
161
Stopping Calls from Ringing at Your Telephone Using Do Not Disturb (DND)
162
Stopping Calls
162
Refusing to Answer a Call
162
Canceling Do Not Disturb
162
Using Do Not Disturb
162
Using Background Music
163
Turning Background Music off
163
ISDN PRI and BRI
165
Isdn Pri
165
ISDN PRI Features
166
Network Name Display for PRI
166
Name and Number Blocking for PRI
167
Emergency 911 Dialing
167
2-Way DID
167
Call by Call Service Selection for PRI
168
Dialing Plan and PRI
169
Isdn Bri
170
Line Access from an ISDN Terminal
171
ISDN BRI Features
171
Network Name Display for BRI
171
Name and Number Blocking for BRI
172
Service Provider Features
172
Call Forward
172
Canceling Call Forward
173
Calling the Number Your Calls Are Forwarded to
173
Automatic Call Back
173
Automatic Recall
173
ISDN BRI Terminals
174
ISDN Applications for BRI and PRI
174
Videoconferencing and Video Telephony
174
Desktop Conferencing
174
File Transfer
174
Telecommuting
174
Group 4 Fax
175
Remote LAN Access
175
Leased Line Backup
175
LAN to LAN Bridging
175
Internet and Database Access
175
Using System Features
177
Using Alternate or Scheduled Services
177
Preventing Certain Calls from Being Made
177
Making Additional Telephones Ring
177
Changing the Lines Used by Outgoing Calls
177
Turning Services on and off
178
An Example of How to Turn on a Service Manually
179
Turning Services on and off Using Feature Codes
180
Viewing the Active Services from a Two-Line Display Telephone
181
Viewing the Active Services from a One-Line Display Telephone
181
Using Passwords
183
Using a Basic Password
184
Registration Password
185
Changing Passwords
185
Clearing a Call Log Password
186
Using Special Telephones
186
Direct-Dial
186
Changing the Direct-Dial Telephone Assignments
187
Hotline
188
Bypassing a Hotline
188
Making a Telephone a Hotline Telephone
189
Control Telephone
190
Using Set Lock
190
Changing Set Lock Programming for a Telephone
191
Using an Auxiliary Ringer
191
Turning the Auxiliary Ringer for a Telephone on or off
191
Using Host System Dialing Signals
192
Link
192
Preventing a Telephone from Using Link
193
Pause
193
Long Tones
194
Programmed Release
195
Run/Stop
195
Wait for Dial Tone
196
Using Pulse Dialing for a Call
196
Using Your Norstar System from an External Location
196
Controlling Access to Your Norstar System
197
Direct Inward System Access (DISA)
197
Modular ICS 4.0 System Coordinator Guide P0881591 Issue
198
Class of Service (COS)
198
Maintaining Security
198
Accessing Norstar Remotely over the Public Network
198
Tones
199
Using Class of Service (COS) Passwords
199
Changing Your Class of Service
200
Programming Automatic Time and Date
201
General System Features
203
Set Profile
203
Line Profile
203
Pulse or Tone Dialing
203
Disconnect Supervision
204
Hunt Groups
204
Internal Numbers
204
Line Assignment
204
Target Line
205
Line Pools
206
Overflow Call Routing
206
M7100 Telephone
206
Memory Buttons
207
One-Line Display
207
Prime Line
208
Private Lines
208
Volume Bar
208
Wall Mounting
209
Troubleshooting
211
Using the Alarm Telephone
211
Reporting and Recording Alarm Codes
211
Testing the Telephone
211
Testing the Telephone Display
212
Testing the Telephone Buttons
212
Testing the Speaker in the Telephone Handset
213
Testing the Telephone Headset
213
Testing the Telephone Speaker
213
Testing the Power Supply to a Telephone
214
Common Feature Displays
215
No Free Lines
218
Index
221
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Nortel ICS 6.1
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Nortel M7410
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Nortel M7310
7 pages
Nortel M3905
110 pages
Nortel M3110
506 pages
Nortel NORSTAR M7324
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Nortel Norstar M7208
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Nortel Meridian M5316
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Nortel M5208 Meridian
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