Oki B4350 Service Manual

42641101TH Rev.1 147 /
Oki Data CONFIDENTIAL
4.3 Troubleshooting Method
When a problem occurs, go through the troubleshooting according to the following procedure.
4.3.1 LCD Status Message List
The listing of the statuses and problems displayed in the form of messages on the LCD is provided in
Table 4-1.
Table 4-1
Problem occurs
Problem displayed by
the LCD message
Troubleshooting
according to the LCD
Status Message List
(see 4.3.1)
Carry out detailed
troubleshooting
according to the
Troubleshooting Flow
(see 4.3.1)
Classification LCD Status Message Description Recovery method
Jam error
(feeding)
Jam error
(ejection)
Paper size error
Tray paper out
Paper size
request
Notifies of occurrence of
jam while the paper is
being fed from High
Capacity Second Paper
Feeder.
Scroll disply.
Notifies of occurrence of
jam while the paper is
being ejected from the
printer.
Scroll disply.
Notifies of incorrect size
paper feeding from High
Capacity Second Paper
Feeder.
Scroll disply.
Notifies of no paper state
of the High Capacity
Second Paper feeder.
Scroll disply.
Notifies of correct paper
size for the High capacity
Second Paper Feeder.
Scroll disply.
OPEN UPPER
COVER
PAPER JAM
CHECK TRAY2
PAPER JAM
OPEN UPPER
COVER
EXIT JAM
OPEN UPPER
COVER
PAPER SIZE
ERROR
LOAD mmmm
TRAY2 EMPTY
mmmm : Papre size
(A4, Letter, Legal,
etc.)
CHANGE PAPER
TO mmmm/pppp
TRAY2 SIZE
MISMATCH
mmmm : Papre size
(A4, Letter, Legal,
etc.)
pppp : Media Type
(Plain, Transparency,
etc.)
• Check the paper in the High Capacity
Second Paper Feeder.
Carry out the recovery printing by
opening and closing the cover, and
turn the error display off.
• When the problem occurs frequently,
go through the Troubleshooting.
• Check the paper in the printer. Carry
out the recovery printing by opening
and closing the cover, and turn the
error display off.
• Check the paper in the High Capacity
Second Paper Feeder.
Also check to see if there was a
feeding of multiple sheets.
Carry out the recovery printing by
opening and closing the cover, and
turn the error display off.
• Load the paper in High Capacity
Second Paper Feeder.
• Load the requested size paper in the
High Capacity Second Paper
Feeder.

Oki B4350 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	600 x 1200 DPI
Time to first page (black, normal)	6.2 s
Print speed (black, normal quality, A4/US Letter)	22 ppm
Internal memory	16 MB
Processor model	Power PC
Built-in processor	Yes
Maximum internal memory	272 MB
Sound power level (standby)	38 dB
Sound pressure level (printing)	53 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Paper tray 2 input capacity	500 sheets
Maximum print size	210 x 297 mm
Media weight (tray 1)	60 - 105 gsm
Non-ISO print media sizes	Executive (184 x 267mm), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Power requirements	230VAC + / - 10%
Compatible operating systems	-Windows 95/98/98 SE/ME/NT4 Workstation/NT4 Server/2000 Workstation/2000 Professional/2000 Server/2000 Advanced Server/XP Professional/XP Home/NT Terminal Server Edition/2000 Terminal Server. -Mac OS 8.6/OS X 10.1.
Display	LCD
Maximum duty cycle	30000 pages per month
Power consumption (printing)	350 W
Power consumption (PowerSave)	13 W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	355 x 395 x 200 mm