C
C-1 Troubleshooting
This appendix provides troubleshooting tips.
Maintaining optimal system performance
Beyond the routine requirements of servicing and maintaining the C9800 and
replenishing consumables, you can improve the overall performance of your system by
doing the following:
• Check job ticket information carefully before printing.
Print jobs with the same output and paper specifications together, to minimize
paper changes. Also, print routine jobs while you prepare to print jobs with special
instructions or special media.
• Reduce unnecessary server connections to Command WorkStation/Command
WorkStation LE.
If you use a second or third Fiery on an occasional basis, you can improve
performance by logging off when those systems are not in use.
• Avoid printing with the Fiery “Disk full” warning.
If you see this warning, delete jobs that are not likely to be reused. Avoid this
condition by deleting old jobs on a regular basis. The date associated with a job
is the original date it was sent.
Troubleshooting
This section provides troubleshooting guidelines. If you are unable to resolve a
problem after referring to this section, contact your site operator or administrator.
Also, make sure there are no applications installed on the Fiery, with the exception of
the Fiery utilities from the User Software CD. Applications other than the Fiery
utilities are not supported and can cause system problems.
Appendix C:
Troubleshooting