Troubleshooting
- 358 -
For Windows
Cause
Solution
Reference
The IP address is incorrect. Make sure the IP
address of this machine matches the
one set on the PC.
Make sure the IP address does not overlap with that of
other devices.
If [IP Address Set] is set to [Auto], the address may
change dynamically. If the setting changes frequently,
change [IP Address Set] of this machine to [Manual],
and match the IP address of this machine with the one
set on the PC.
Make sure the configured IP address, subnet mask
and gateway address are all correct.
For the OKI LPR Utility, check the IP address settings
with the OKI LPR Utility.
Printing the menu
map
(configuration)
(P.
The WSD port is in use. When the print port does not function well with [WSD],
specify the IP address or short printer name of this machine
in the Standard TCP/IP port, and add the print port.
-
Unable to connect to wireless LAN (Infrastructure)
First, print out the Network Information, and then check the following explanation while having a look at items
numbered ① to ⑥ in the following figure in Wireless (Infrastructure) Information.
Network Information can be printed from [Print Information] - [Network].
Unable to connect to the access point (State of ④ is not set to "Connected")
Cause
Solution
Reference
[Wireless] is not selected in the
[Extended Network] settings.
Select [Admin Setup] - [Network Setup] - [General Setup] -
[Extended Network] - [Wireless].
Connecting via an
access point
(Infrastructure)
(P.
The wireless LAN access point
does not function properly.
Check that the power of the wireless LAN access point is
turned on and it functions properly.
-
[Wireless (Infrastructure)] is set to
[Disable].* Above ①
Set [Wireless(Infrastructure)] to [Enable].
*Wi
reless LAN (Infrastructure) and Wireless LAN (AP mode)
cannot be enabled at the same time.
Connecting via an
access point
(Infrastructure)
(P.
[SSID] is incorrect. Or it is blank.*
Above ②
Check the SSID of the wireless LAN access point you want
to connect is correct, and connect with the correct SSID.
If it is blank, the settings for the wireless LAN connection of
this machine are insufficient. Set [Wireless(Infrastructure)
Connecting via an
access point
(Infrastructure)
(P.