Troubleshooting
- 365 -
White streaks appear in the vertical direction
Cause Solution Reference
The LED head is dirty. Wipe the LED head with soft tissue paper.
Cleaning the LED
head(P.312)
The toner is low. "Toner Low. " or "Toner Empty. Replace with a new toner
cartridge." is displayed, replace the toner cartridge.
Replacing the
black(K) toner
cartridge and the
waste toner
box(P.298)
Replacing the
toner cartridge
(C/M/Y)(P.301)
The window film of the image drum
is dirty.
Wipe the window film with soft tissue paper.
-shielding
The image drum has not been
installed correctly.
Please install the image drum correctly.
Replacing the
image
drum(P.303)
A foreign object is stuck in the
image drum.
Please replace the image drum.
Replacing the
image
drum(P.303)
Printing is faint in the vertical direction
Cause Solution Reference
The LED head is dirty. Wipe the LED head with soft tissue paper.
Cleaning the LED
head(P.312)
The toner is low. "Toner Low." or "Toner Is Empty. Replace With A New
Toner Cartridge." is displayed, replace the toner cartridge.
Replacing the
black(K) toner
cartridge and the
waste toner
box(P.298)
Replacing the
toner cartridge
(C/M/Y)(P.301)
The paper is not supported. Use recommended paper.