Troubleshooting
- 372 -
Nothing is printed
Cause Solution Reference
Multiple pages were fed at a time. Load the paper again after shuffling it well.
Clean the paper feed roller.
Cleaning the
paper feed roller
(Tray
1/2/3/4)(P.314)
Cleaning the
paper feed roller
(MP tray)(P.315)
The machine may have broken
down.
Print the menu map and check if the device itself can print.
If the menu map cannot be printed correctly, contact your
dealer.
Printing the menu
map
(configuration)
(P.
White streaks occur
The paper is moist. Use the paper stored at appropriate temperature and
The paper is not supported. Use recommended paper
The peripheral area is dirty
The size is not reduced by scale
according to the paper size.
Reduce the size by scale according to the paper size.
Enlarging/Reduci
ng to fit the
specified media
size(P.153)