45641001TH Rev.1
5-56 /
Oki Data CONFIDENTIAL
[F109_0] Key consistency error (Consistency check operation error)
Classification Contents
Other service call Keyconsistencyerror-Keyconsistencycheckoneachkeydatafails.
Check item Measures
Setting Reboottheequipment.
Ifitcannotberecovered,reinstallthesoftwareinthefollowingprocedure.
1. Install the system firmware.
2.Iftheerrorcannotbesolvedafterinstallingthesystemrmware,
reinstall the system software and application program.
P.8-15“8.3.2Updateprocedure”([A]Updateprocedure)
SRAM board (for SYS board) Iftheerrorisnotclearedafterthesoftwarereinstallation,replacethe
SRAM board.
P.6-22“6.2.5PrecautionsandprocedurewhenreplacingtheSRAM
board (for the SYS board)”
SYS board Iftheerrorisnotclearedafterthis(seeabove),replacetheSYSboard.
P.6-18“6.2.4PrecautionsandProcedureswhenreplacingtheSYS
board”
Replacement part Measure
SRAM board
CU board
[F109_1] Key consistency error (SRAM encryption AES key data damage)
Classification Contents
Other service call Keyconsistencyerror-AESkeydatausedforSRAMencryptionare
damaged.
Check item Measures
Setting Reboottheequipment.
Ifitcannotberecovered,reinstallthesoftwareinthefollowingprocedure.
1. Install the system firmware.
2.Iftheerrorcannotbesolvedafterinstallingthesystemrmware,
reinstall the system software and application program.
P.8-15“8.3.2Updateprocedure”([A]Updateprocedure)
[F109_2] Key consistency error (Signature Check public key damage)
Classification Contents
Other service call Keyconsistencyerror-PublickeydatausedforIntegrityCheckare
damaged.
Check item Measures
Setting Reboottheequipment
Ifitcannotberecovered,reinstallthesoftwareinthefollowingprocedure.
1 Install the system firmware.
2.Iftheerrorcannotbesolvedafterinstallingthesystemrmware,
reinstall the system software and application program.
P8-15“8.3.2Updateprocedure”([A]Updateprocedure)