Oki MPS5502 - Page 141

45641001TH Rev.1
5-58/
Oki Data CONFIDENTIAL
[F109_4] Key consistency error (license data damage)
Classification Contents
Other service call Keyconsistencyerror-Thelicensedataaredamaged.
Check item Measures
Encryption key status
confirmation
Checkthemessagedisplayedby[3]+[C]+[POWER]
→
5.KeyBackup
Restore.
Take measures given in the following table according to the messages displayed in the SRAM
LicenceStatusandFROMLicenceStatuselds.
Remarks:
Iftheerrorisnotcleared,reinstallationofthesystemrmware,systemsoftwareandapplication
is needed. ([4]+[9]
→
Power-ON)
SRAMLicence
Status
FROMLicence
Status
Measure
* AccessFailed Replace the SYS board.

P.6-18“6.2.4PrecautionsandProcedureswhenreplacingtheSYS
board” (all steps)
<WithUSBbackupdata:Allkeydatarecovery>
1. Recover all the data on the SRAM board.
[5]+[9]+[POWER]
→
2. Restore SRAM Data from USB (For
details,see“9.1.4Cloningprocedure[B]Restoreprocedure”)
2. Recover the encryption key/license on the SYS board.
Followtheproceduresbelownotedin“6.2.4Precautionsand
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
AccessFailed * Replace the SYS board.

P.6-22“6.2.5Precautionsandprocedurewhenreplacingthe
SRAM board (for the SYS board)” (all steps)
KeyMismatch KeyMismatch <The error occurs when the SYS board is replaced>
Recover the license on the SYS board. (Transfer the license from SYS-
SRAM to SYS-FROM.)

P.6-18“6.2.4PrecautionsandProcedureswhenreplacingtheSYS
board”([E] Restore license)
<The error occurs except when the SYS board is replaced>
Recover the license on the SRAM board. (Transfer the license from
SYS-FROM to SYS-SRAM.)

P.6-22“6.2.5Precautionsandprocedurewhenreplacingthe
SRAM board (for the SYS board)”([I]Backup license)
*AccessFailedorKeyMismatch