45641001TH Rev.1
5-61 /
Oki Data CONFIDENTIAL
SRAMKey
Status
FROMKey
Status
Measure
KeyNull/
KeyBroken
KeyNull/
KeyBroken
<No USB backup data>
1.CreatethepartitionintheHDD,andreinstallthesystemsoftware.
P.6-13“6.2.3Precautionsandprocedureswhenreplacingthe
HDD”(Performstep3orlaterin“[E]Replace/FormatHDD”)
<WithUSBbackupdata:Allkeydatarecovery>
1. Recover all the data on the SRAM board.
[5]+[9]+[POWER]
→
2. Restore SRAM Data from USB (For
details,see“9.1.4Cloningprocedure[B]Restoreprocedure”)
2. Recover the encryption key/license on the SYS board.
Followtheproceduresbelownotedin“6.2.4Precautionsand
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
KeyMismatch KeyMismatch <The error occurs when the SYS board is replaced>
Recover the encryption key on the SYS board. (Transfer the license
from SYS-SRAM to SYS-FROM.)
P.6-18“6.2.4PrecautionsandProcedureswhenreplacingtheSYS
board”([C] Restore ADI key)
<The error occurs except when the SYS board is replaced>
Recover the encryption key on the SRAM board. (Transfer the license
from SYS-FROM to SYS-SRAM.)
P.6-22“6.2.5Precautionsandprocedurewhenreplacingthe
SRAM board (for the SYS board)”([G] Backup ADI key)
*AccessFailedorKeyMismatch
[F120] Database abnormality
Classification Error item
Other service call Database abnormality: Database is not operating normally.
Check item Measures
Setting 1.Checkthatnojobsremainandrebuildthedatabases.([5]+[C]+
[POWER]
→
4. Initialize database
→
1.LDAPDBand2.LogDB(Job,
Msg).
2.Iftheerrorisnotrecovered,reinstallthesystemsoftware.([4]+[9]+
[POWER]
→
4. System Software(HD data))
Notes:
• Ifyourebuildthedatabaseswithajobremaining,deleteitafter
finishing.
• When“Rebuildingalldatabases”isperformed,alldataincluding
log/user/role/group/department information and address book
dataaredeleted.Ifyoubackupthedatainadvance,theywillbe
recovered by restoring them after rebuilding the database.