45641001TH Rev.1
5-71 /
Oki Data CONFIDENTIAL
[2A60] WS Scan user authentication failure
• When“1”(TTEC’sWIAdriver)issetfor08-9749andalsoWindowsFax&Scanisused
CheckiftheusernamethatyouusedtologinWindowsisanameregisteredasauser.
• WhenMFPpanelorEWBScanisusedCheckiftheloginusernameisanameregistered
as a user.
[2A70] Remote Scan privilege check error
Check if correct privilege is given to the user.
[2A71] WS Scan privilege check error
Check if correct privilege is given to the user.
[2A72] e-Filing data access privilege check error (Scan Utility)
Check if correct privilege is given to the user.
[5] E-mail related error
[2C10] System access abnormality
[2C32] File deletion failure
TurnthepowerOFFandthenbackON.Performthejobinerroragain.
Iftheerrorstilloccurs,rst,checkiftherearenojobsexistingandthenperformtheHDD
formatting([5]+[C]+[POWER]ON
→
[3]
→
[1]).
[2C11] Insufficient memory
Whentherearerunningjobs,performthejobinerroragainafterthecompletionofthe
runningjobs.
Iftheerrorstilloccurs,turnthepowerOFFandthenbackON,andperformthejobagain.
[2C12] Message reception error
[2C13] Message transmission error
TurnthepowerOFFandthenbackON.Performthejobinerroragain.
[2C14] Invalid parameter
Whenatemplateisused,formthetemplateagain.
Iftheerrorstilloccurs,turnthepowerOFFandthenbackON,andperformthejobagain.
[2C15] Exceeding file capacity
Resetandextendthe“MaximumsendtoE-mail/iFAXsize”orreducethenumberofpages
andperformthejobagain.
[2C20] System management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality
TurnthepowerOFFandthenbackON.Performthejobinerroragain.
CheckiftherearenootherrunningjobsandperformtheHDDformatting([5]+[C]+[POWER]
ON
→
[3]
→
[1]).
Iftherecoveryisstillnotcompleted,replacetheSYSboard.
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