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13 Troubleshooting
NX-series EtherCAT Coupler Unit User’s Manual (W519)
13-3 Checking for Errors and Troubleshooting on the Sysmac Stu-
dio
13
13-3-2 Event Codes for Errors and Troubleshooting Procedures
35000000 hex Unit Configu-
ration Infor-
mation Error
An error occurred in
the Unit configura-
tion information in
the EtherCAT Cou-
pler Unit.
• The power supply to the Ether-
CAT Coupler Unit was turned
OFF or Sysmac Studio commu-
nications were disconnected
while downloading the Unit
configuration information.
√ P. 1 3 - 2 4
35010000 hex Unit Configu-
ration Verifi-
cation Error
There is an incon-
sistency between
the Unit configura-
tion information in
the EtherCAT Cou-
pler Unit and the
Units that are actu-
ally connected. Or,
the Unit configura-
tion was changed
during operation
while the Unit con-
figuration informa-
tion was not set in
the EtherCAT Cou-
pler Unit.
• An NX Unit that is registered in
the Unit configuration informa-
tion is not connected.
• A connected NX Unit does not
agree with the NX Unit that is
registered in the Unit configura-
tion information.
• An NX Unit that is not regis-
tered in the Unit configuration
information is connected.
• A Unit that is disabled in the
Unit configuration information
is mounted.
• A Unit became disconnected
during operation while the Unit
configuration information was
not set.
• A Unit was connected during
operation while the Unit config-
uration information was not set.
• The serial number of a Unit that
is registered in the Unit config-
uration information does not
agree with the serial number of
the Unit that is connected. (The
Serial Number Check Method
is set to Setting = Actual
device.)
• The version of a Unit that is
registered in the Unit configura-
tion information is newer than
the version of the Unit that is
connected.
• The power supply to an Addi-
tional NX Unit Power Supply
Unit is not turned ON.
√ P. 1 3 - 2 5
35020000 hex NX Unit
Minor Fault
A minor fault was
detected in an NX
Unit.
• A minor fault level error
occurred in a Unit where an
error was detected.
This event is recorded in the
event log in the Communica-
tions Coupler Unit.
√ P. 1 3 - 2 7
35040000 hex Mailbox Set-
ting Error
An incorrect mail-
box setting was
detected for the
Sync Manager.
(AL-Status Code:
0016 hex)
• An incorrect mailbox setting
was detected for the Sync
Manager.
√ P. 1 3 - 2 7
35050000 hex RxPDO Set-
ting Error
An error was
detected in the
RxPDO settings.
(AL-Status Code:
001D hex)
• An error was detected in the
RxPDO settings.
√ P. 1 3 - 2 8
35060000 hex TxPDO Set-
ting Error
An error was
detected in the
TxPDO settings.
(AL-Status Code:
001E hex)
• An error was detected in the
TxPDO settings.
√ P. 1 3 - 2 8
Event code Event name Meaning Assumed cause
Level
Reference
Maj Prt Min Obs Info
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