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18. Trouble shooting
If you suspect there is a fault with your receiver, please check the following trouble shooting guide before
calling authorized service agent.
Warning! Under no circumstances attempt to repair the receiver yourself. Tampering with the receiver
may result in fatal electric shock and will invalidate your warranty.
Symptom Possible cause
Settings you made in the menu have not
change
The receiver lost power before being able to enter into standby mode
Some of the Settings saved by user can be deleted partly or fully
No signal The level of signal is weak
The cable is incorrectly Connected (short circuit or open circuit)
Receiver is on but no picture or sound
except the following messages (NO TV
program)
Channel is not available
Channel is scramble
Receiver not responding to remote control
unit
RCU batteries are dead or inserted incorrectly
The RCU is pointing toward wrong direction
Poor picture Quality The level of Signal strength is low
No sound RCA cable is connected incorrectly
The Volume level is low
Muting function is active
No display on the LED Display
Panel(optional)
The power cord is not plugged in correctly.
No picture on the screen Receiver is in Standby mode
RCA Jack is not connected firmly to the video output port of television
Incorrect channel or video output is selected on television
Brightness level of your TV set is incorrectly defined
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