Troubleshooting
58 900-0209-01-00 Rev A
Troubleshooting Firmware Updates
Certain problems may occur when updating the controller’s firmware revision. See page 53.
Table 9 Firmware Update Issues
Symptom Possible Cause Possible Remedy
MATE3s displays No SD Card
Installed on FM100
MicroSD card not installed or
completely seated
Insert microSD card. Make certain it
is completely seated. See pages 53
and 54.
No LED indicators illuminate
when pressing R
ESET button
while connecting battery
Problem with file on microSD
card
Disconnect the battery. Try
connecting three or four more times.
If problem persists, remove the card
from the slot. Delete all files, reload,
and try again.
STATUS (green) LED indicator
does not flash rapidly when
pressing RESET button while
connecting battery
STATUS LED indicator flashes
rapid green, followed by erratic red
flash (followed by steady red flash
and then power-up sequence)
Previous update attempt was
interrupted by power disconnect,
loss of communication, or a
similar problem
No solution required; current update has
succeeded
STATUS LED indicator flashes
rapid green, but does not flash
slowly within a few seconds
Problem microSD card or with
file on microSD card
Disconnect the battery. Try
connecting up to six more times.
If problem persists, remove the card
from the slot. Delete all files, reload,
and try again.
STATUS LED indicator does
not flash, but startup LED
indicator sequence runs when
pressing R
ESET button while
connecting battery
Button not fully pressed when
powering up
Ensure button is fully pressed when
powering up
MicroSD card not installed or
completely seated
Insert microSD card. Make certain it
is completely seated. See pages 53
and 54.
FN100-00.bin file is not in
correct location on microSD card
Ensure file is located in the root
directory of the microSD card
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