11. The DVR cannot control the PTZ.
Possible reasons:
A. There is something wrong with the frontal PTZ.
B. The setting, connection or the installation of the PTZ decoder is not correct.
C. The connections are not correct.
D. The PTZ setting of the DVR is not correct.
E. The protocols of the PTZ decoder and the DVR are not matched.
F. The address of the PTZ decoder and the DVR are not matched.
G. When multiple decoders are connected, the far port of the PTZ decoder line A(B)
must connect a 120 resistance to reduce the reflection otherwise the PTZ control
is not stable.
H. The distance is too far.
12. The motion detect is not working,
Possible reasons:
A. The time range set is not correct.
B. The motion detect area set is not correct.
C. The sensitivity is too low.
D. Limited by some hardware edition.