– If a destination extension rings, and then the call is redirected to the intercept destination by the
Intercept Routing—No Answer feature.
– If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table. (® 9.1.6 ICD Group Features—Queuing)
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Original
destination
Incoming
call
A B C D EF
123 21
FWD—No Answer
• Boss & Secretary feature
It is possible to
call the original extension from the destination extension regardless of the forward setting.
FWD—All Calls
Call or
transfer a call
Boss
(Original)
Secretary
(FWD destination)
Incoming
call
• Message Waiting
While calls are forwarded,
Message Waiting information is not forwarded. The Message button light turns
on at the originally called extension. (® 11.1.3 Message Waiting)
• Idle Extension Hunting
Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.
[All Calls and Busy]
• If the forward destination is not available to answer a call, this feature is canceled and the original
destination will ring for the following type of call:
– Doorphone call
– CO line calls via the ELCOT/LCOT or T1 (LCOT/GCOT) cards
[No Answer and Busy/No Answer]
• No Answer Time
The number of rings before the call is forwarded is programmable for each extension.
[Follow Me]
• This feature is only available when the original extension has set "
Remote Operation by Other
Extension" to "Allow" through COS programming.
[Parallel Ringing When Forwarding to CO Line]
• A KX-NCS3910, KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced
Version) is required to use this feature.
• If an extension
goes on-hook while transferring a call to an extension ringing in parallel with a CO line, the
CO line will stop ringing for a moment, then begin ringing again.
• This feature is not available for channels of a T1 CO line set to LCOT type.
• This feature may not be available depending on the specifications of the telephone network.
130 Feature Manual Document Version 2013-05
6.1.6 FWD (Call Forwarding)
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