Type Description
No Destination If a call has no destination (i.e., if a destination
is not assigned), the call is
redirected to an operator. (® 9.1.12 Intercept Routing—No Destination)
Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the
table below. Different intercept
destinations can be programmed for each time mode. Note that calls redirected
by Intercept Routing—No Answer/DND are directed to the same destination, while Intercept Routing—Busy
is directed to a separate destination, and the intercept destination for Intercept Routing—No Destination is
always an operator.
When the original destination is: The Available Intercept Destination is:
• Wired Extension (PT/SLT/SIP Extension/
T1-OPX)
• PS
The destination assigned to the original extension.
6.1 [4-1-1] Wired Extension—Extension
Settings—Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→ Intercept Destination—When Called Party is
Busy
6.10 [4-2-1] Portable Station—Extension
Settings—Intercept Destination
→ Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
Busy
® [604] Extension Intercept Destination
• ICD Group
The ICD Group Overflow destination assigned to the
group. (® 9.1.5 ICD Group Features—Overflow)
® 5.12 [3-5-1] Incoming Call Distribution
Group—Group Settings—Overflow No Answer
—
Time out & Manual Queue
Redirection—Destination-Day, Lunch, Break, Night
® [625] Destination for Overflow Time Expiration
• VM Group (DTMF/DPT)
The destination
assigned to the first extension of the
VM group.
• DISA
*1
If all DISA ports are busy when a call is made using
DISA, one of the following can be selected through
system programming:
• Disable: Busy tone is sent to the caller. When
using
an analog CO
line, a ringback tone is sent.
• Operator: The call will be redirected to the
operator.
• AA-0, AA-9: The call will be redirected to the
destination assigned to that AA number.
® 7.3 [5-3-1] Voice Message—DISA
System—Option 1—
DISA Intercept—Intercept
when all DISA ports are busy
174 Feature Manual Document Version 2013-05
9.1.11 Intercept Routing
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