1.17.5 Outgoing Message (OGM)
Description
An extension assigned as the manager (manager extension) can record outgoing messages (OGMs) for the
following features:
Feature Usage & Reference
Direct Inward System Access
(DISA)
When a call arrives on a DISA line, the caller will hear a message.
® 1.17.6 Direct Inward System Access (DISA)
Queuing Feature If assigned in the Queuing Time Table of the incoming call distribution
group, any caller who is waiting in a queue will hear a message.
® 1.2.2.4 Queuing Feature
Timed Reminder When answering the Timed Reminder Alarm, the user will hear a
message.
® 1.28.4 Timed Reminder
Conditions
• Hardware Requirement: An OPB card, and MSG4 card, ESVM2 card or ESVM4 card
• Number of Messages
A maximum of 64 messages can be recorded.
• A floating extension number is assigned to each outgoing message (OGM) (default: 5 + two-digit OGM
number).
• One MSG4 or ESVM4 card allows four messages to play simultaneously, and one ESVM2 card allows two
messages to play simultaneously. Increasing the number of cards does not increase the total recording
time or the number of messages; it increases the number of messages that can be played simultaneously.
[Example]
Up to 4 messages can be
played simultaneously to
callers.
PBX
MSG
Card
Total message recording time:
8 minutes max.
Up to 8 messages can be
played simultaneously to
callers.
PBX
Total message recording time:
8 minutes max.
MSG
Card
MSG
Card
The maximum recording time for each card depends on the recording quality and the type of card used,
as follows:
Recording Quality
Recording Time with the
ESVM2/ESVM4 Card
Recording Time with the MSG4
Card
High
(default)
about 20 minutes about 8 minutes
Middle about 60 minutes about 8 minutes
Feature Guide 187
1.17.5 Outgoing Message (OGM)