Table 96
Troubleshooting Test Steps
Values Results
1. Diagnostic Codes
A. Connect the electronic service tool to the diagnostic connector.
Refer to Troubleshooting, “Electronic Service Tools”, if necessary.
B. Download the Warranty Report and the Product Status Report
(PSR) with Histograms before diagnosing the fault.
Note: The downloaded information will be required by the Dealer
Solutions Network (DSN) if diagnostic assistance is needed.
C. Determine if a diagnostic code is active or recently logged.
Diagnostic codes Result: One of the codes in Table 95 is present.
Proceed to Test Step 2.
Result: A code other than the codes in Table 95 is
present.
Repair: Troubleshoot the code. Refer to the applicable
procedure.
2. Create an Electronic Service Tool Snapshot
A. Select “Snapshot Viewer” on the electronic service tool, using
menus: Information -> Snapshot -> Viewer
B. Select the event code and then click “View Graph” .
C. Select the following parameter and then click OK.
· Engine Speed
D. Select Save to "File to save" a Snapshot File (*.xml). This file
will contain all the data in the snapshot and not only the data
shown on the graph.
Note: The downloaded information will be required by the Dealer
Solutions Network (DSN) if diagnostic assistance is needed.
Diagnostic Codes Result: The electronic service tool snapshot was suc-
cessfully saved.
Proceed to Test Step 3.
Result: The electronic service tool snapshot was not
successfully saved.
Contact the DSN for guidance.
3. Electrical Connectors
A. Check for the correct installation of the ECM J1/P1 and the J2/
P2 connectors. Check for correct installation of the connector on
the Fuel Rail Pressure Sensor and on the Suction Control Valve
for the High-Pressure Fuel Pump.
Connectors Result: There are suspect connectors.
Repair: Use the electronic service tool to perform the
“Wiggle Test” .
Repair or replace connectors that are suspect.
Result: There are no suspect connectors.
Proceed to Test Step 4.
(continued)
UENR4469-36 193
Symptom Troubleshooting
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