(Table 241, contd)
Troubleshooting Test Steps
Values Results
3. Check the Version of the Firmware for the Communication Adapter
The version of the firmware for the communication adapter must be
“1.18.47” or higher.
A. Electronically disconnect the electronic service tool. Verify that the
“power” indicator on the communication adapter is illuminated.
B. Click on the “Utilities” menu.
C. Click on the “Comm Adapter III Toolkit” menu.
D. Wait for the tool kit to open. Then, click the “Utilities” menu.
E. Click “Reprogram CA3” .
F. Select the latest “.apf” file from the list.
G. Click “OK” . Then, click “Begin Flash” .
H. Wait for the “Flashes Completed Successfully” message to appear.
I. Click “Toolkit” . Verify that the “Software Release Version” is “1.18.47” or
higher.
J. Attempt to connect the electronic service tool.
Firmware Result: The electronic service tool communi-
cates on both data links.
The problem is resolved.
Result: The electronic service tool does not
communicate on both data links.
Proceed to Test Step 4.
4. Check that the Electronic Service Tool is Configured Correctly
The electronic service tool must be configured correctly in order to communi-
cate on both data links.
A. Click on the “Utilities” menu.
B. Click on the “Preferences” menu.
C. Select the “Communications” tab.
D. Verify that “Comm Adapter III (RP120)” is selected.
If “Comm Adapter III (RP120)” is not an option for selection, the version of
the electronic service tool is incorrect. Version “2013B” or higher must be
used.
Update the version of the electronic service tool and then perform this Test
Step again.
E. Verify that the port is correct.
F. Verify that the “Enable Dual Data Link Service” option is checked.
G. Click “OK” . The electronic service tool must reconnect in order for any
changes to be used.
H. If changes are made to any of the settings for communications, electroni-
cally disconnect the electronic service tool . Electronically connect the elec-
tronic service tool. Attempt to establish communication. Observe the
indicators on the communication adapter.
A “limited support” warning should not be displayed. The “J1939 / Device-
Net” and “PDL” indicators should be flashing. The indicator indicates that the
electronic service tool is communicating on both data links.
Configured
Correctly
Result: The electronic service tool communi-
cates on both data links.
The problem is resolved.
Result: The electronic service tool does not
communicate on both data links. The
“POWER” indicator is not illuminated.
Proceed to Test Step 5.
Result: The electronic service tool does not
communicate on both data links. The
“POWER” indicator is illuminated.
Proceed to Test Step 6.
UENR4469-36 503
Service
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