Troubleshooting Tables
Troubleshooting
3-16 Efficia CM Series Repair Guide
Recorder Problems
Symptom Possible Cause Action
The recorder paper is jamming. The paper is not installed
correctly.
Remove paper and reinstall
correctly.
The wrong type of paper is
installed.
Use only the recommend
recorder paper.
The recorder has a mechanical
problem.
Replace the recorder module.
See “Replacing the Recorder”
on page 4-8.
The recorder does not print. The recorder is out of paper. Install a new roll of paper.
The recorder door is open. Open the recorder door, and
then close it again.
Incorrect battery installed. Verify that the correct battery
is installed.
The following message is
displayed:
Unsupported Battery Config
The optional recorder is
disabled when one or two
3-cell batteries are installed in
the Efficia CM monitor.
Note — The Unsupported
Battery Config
message will not be
triggered if a 9-cell
battery is installed.
Install an additional battery, if
only a single battery is
installed.
Recondition or replace
depleted batteries.
See “Reconditioning the
Battery” on page 2-5 of the
Efficia CM Series Service
Guide.
See “Battery Replacement” on
page 2-6 of the Efficia CM
Series Service Guide.
The system does not recognize
the recorder.
Check the recorder’s physical
connections. See “Replacing
the Recorder” on page 4-8.
The recorder module
malfunctioned.
Replace the recorder module.
See “Replacing the Recorder”
on page 4-8.
The main board malfunctioned. Replace the main board. See
“Replacing the Main Board” on
page 4-27.