Device and Software Support
Polycom, Inc. 176
4 In the dialog, choose Search automatically for updated driver software.
If a software update is available the Polycom Trio system updates automatically.
Phone Default Settings
If the device has already been in use, you can reset settings applied to the phone, or to factory default
settings. Before resetting a device, verify that you do not need to keep parameters such as a provisioning
server address or credentials.
Polycom devices store settings in up to three locations on a provisioning server that correspond to ways you
can apply settings:
● In configuration files stored on the provisioning server
● In a per-device file uploaded to the provisioning server when settings are made using the Web
Configuration Utility
● Locally on the phone's memory system
Restore default settings from each source. You can perform all resets directly from the phone.
Change the Base Profile from the Phone
You can change the phone’s Base Profile from the phone.
To change the phone’s Base Profile:
» On the phone, go to Settings > Advanced, enter the password (default 456), and go to
Administration Settings > Network Configuration > Base Profile, and choose Generic or Skype.
Inbound and Outbound Ports for Polycom Trio
System with Skype for Business
This section provides port usage information when configuring network equipment to support the Polycom
Trio 8800 and 8500 system with Skype for Business.
For details, see Ports and protocols for internal servers on Microsoft TechNet.
Inbound Ports for Polycom Trio System with Skype for
Business
The following table lists the inbound IP ports currently used by the Polycom UC Software running on the
Polycom Trio 8800 and 8500 system with Skype for Business.
Note: Ensure that you restore default settings from all three configuration sources. Settings that
you do not reset to factory defaults may override any new settings you apply.
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