Precidia ipocket232 - Page 83

iPocket232 User Guide Appendix B: Troubleshooting and Support
23-CML000293 iPocket232 Inc. B-5
Table B.1: Basic Troubleshooting
Problem Solution
The unit is not responding on the network.
Check that your cable length falls within the
standards set out in IEEE 802.3. For 10BaseT
cables, the maximum distance that the cable can
travel, before signal degradation occurs, is 328
feet / 100 meters.
I lost the Console Password and I cannot
access Configuration
1
If you have defined a Remote Password, access
the unit through telnet and view or change the
Console Password
2
See page 14 of the User Guide for instructions
on how to reset the entire configuration to
factory default settings, erasing all passwords
I lost the Console Password and I cannot
access Configuration
1
If you have defined a Remote Password, access
the unit through telnet and view or change the
Console Password
2
See page 14 of the User Guide for instructions
on how to reset the entire configuration to
factory default settings, erasing all passwords
Indicator Lamps (LEDs)
ETHERNET – LINK lamp
Illuminates when the Ethernet port has a 10BaseT Ethernet network connection.
Table B.2: LINK Lamp Troubleshooting
Lamp Status Standard Troubleshooting Procedure
On OK – Ethernet
connection in
place
Off No Ethernet
connection
None
N
OTE
: This light may be on if the iPocket232 is not
configured.
• Ensure the Ethernet cable is properly plugged into the
iPocket232.
• Ensure the Ethernet cable's opposite end is properly
plugged into your LAN hub.
N
OTE
: The hub also has Link lamps that will provide further
troubleshooting information.