4–6 Troubleshooting
CCB to Mech Err.
Instruction Indication Yes No
1. Cycle power: Turn printer off.
Wait 15 seconds. Turn printer
on.
“CCB TO MECH ERR.”
message.
Go to step 2. Return printer to
normal operation.
2. Press the control panel
switch that clears fault
indications.
“CCB TO MECH ERR.”
message.
Go to step 3. Return printer to
normal operation.
3. Run a diagnostic self–test
(page 4–37).
“CCB TO MECH ERR.”
message.
Go to step 4. Return printer to
normal operation.
4. Remove the card cage cover.
Check ribbon cable
connectors between
controller board and
mechanism driver board.
Connectors are attached
properly.
Go to step 5. Connect and latch
ribbon connectors.
Go to step 5.
5. Check installation of
controller board and
mechanism driver board.
Boards are installed correctly. Go to step 6. Reseat controller
and mechanism
driver boards in
their edge
connectors at
back of card cage.
Go to step 7.
6. Check for correct installation
and revision levels of
EPROMs and
microprocessors for the
RTPU on the controller board
and RSP on the mechanism
driver board. (Appendix E.)
RTPU and RSP EPROMs and
microprocessors are correct
versions and installed correctly.
Go to step 7. Install correct
RTPU and RSP
EPROMs and
microprocessors.
Go to step 7.
7. Power up printer and check
for fault message.
“CCB TO MECH ERR.”
message.
Replace the
controller board,
then go to step 8.
Return printer to
normal operation.
8. Power up printer and check
for fault message.
“CCB TO MECH ERR.”
message.
Replace the
mechanism driver
board, then go to
step 9.
Return printer to
normal operation.
9. Power up printer and check
for fault message.
“CCB TO MECH ERR.”
message.
Replace
CCB/Mech. Dr.
cable. (See
Appendix A.)
Return printer to
normal operation.