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Proliphix Professional NT100e/h - Troubleshooting and Resets; Software Reset Procedure

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Chapter
Professional Series Network Thermostat Configuration Guide, Release 3.0 4-1
Part No. 600-01000-200, Rev. 2
Beta Draft Confidential
4
Troubleshooting
This chapter describes how to reset the Proliphix thermostat.
Resetting the Thermostat
Although it is highly unlikely that the thermostats are unable to perform correctly
against unsolicited and unwanted network activity, occasionally a reset may be
necessary to bring the thermostat back into proper operation.
Software Reset
A software reset reboots the network processor and retains the programming and
thermostat setback schedules.
To perform a software reset at the thermostat:
1 From the Status & Control Screen (page 2-10), select Thermostat Control Screen
(page 2-11).
2 Press and hold Reset for longer than 3 seconds (see Figure 2-9 on page 2-11).
Caution
Do not perform a software reset or factory reset on the thermostat until instructed
to do so by a qualified Proliphix customer support representative. See Technical
Support on page xv.

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