Problem Cause Solution
The keypad
does not
work.
The keypad may
be locked.
Press FUNC KEY/
LIGHT key to unlock.
The scanner
may need to be
initialized.
Follow steps in
“Initializing the
Scanner to Factory
Defaults” below.
The scanner
does not
receive digital
transmission
on digital
frequencies
or trunking
systems.
The digital channel
or talkgroup is not
using APCO-25
digital modulation.
The scanner can only
receive APCO-25
C4FM/CQPSK IMBE
digital signals.
The digital channel
or talkgroup is
encrypted.
The scanner will not
receive encrypted
traffic.
The digital channel
or talkgroup is
being transmitted
from a distant
location.
Reposition the
scanner or use an
outdoor antenna to
improve reception.
Scanner
scans slowly
or stops
on noise or
silence.
SQUELCH control
is not set properly.
Set SQUELCH per
“Turning on the Scanner
and Setting Squelch”
on page 23.
Subaudible
squelch mode
not set for
conventional
objects.
Set the correct
subaudible squelch
mode. See “Appendix
B: Detailed Menu
Reference: Conv Menu”
on page 108.
Error message
appears
when trying
to upload
or download
from a
computer.
Your computer is
using Windows XP
and does not have
the necessary USB
cable driver.
Download and install
the file: “Windows
XP Driver to resolve
PC connection error”
from your scanner’s
Product Support page
or the Software Down-
load page on
www.RadioShack.
com.
Then make your con-
nection and try again.
Be sure the correct
COM port is selected
in device manager.
Reset Global Parameters to Factory Defaults
If your scanner does not appear to be functioning
properly, you can reset the global radio
parameters to their factory state without losing
any of your programmed data. Any custom
changes you have made to the radio’s global
parameters will be lost.
Note: This procedure preserves the information
you stored in the scanner’s working memory,
while resetting all global radio parameters
to factory defaults. V-Scanner memory is not
affected by this operation.
1. Turn off the scanner, then turn it on again.
The scanner briefly displays the DSP boot
version, and then the Welcome/Owner screen
is displayed.
2. Press 0 while the scanner is displaying
the Welcome/Owner screen. The scanner
displays:
System Tests:
Select a Test...
Exits if no key
is pressed
3. Press 2. The scanner displays:
Init GLOB data
To factory state
ENTER if APPROVE
CLEAR to EXIT
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