Rational iCombi Classic

13 | Inspiration and help
48 / 64 Original instructions for use
13 Inspiration and help
13.1 Telephone help
ChefLine
®
Whenever you have application or recipe questions, we’d be happy to provide assistance through our ChefLine.
We offer quick, straightforward advice from one chef to another, 365 days a year. Just call our ChefLine
®
. You can
find the number on the ChefLine
®
sticker on the cooking cabinet door, or by visiting rational-online.com.
RATIONAL Service Partners
Our units are reliable and built to last. Should you ever encounter technical issues, our RATIONAL Service Partners
can provide fast, efficient assistance. Spare part supplies are guaranteed, and weekend emergency service is
included. Check rational-online.com for the number.
13.2 Querying unit data
You can call up information on which software version is installed and view the serial number of your unit. If you
have a QR scanner installed on your smartphone, you can also load the information to your smartphone.
1. On the home screen, press this button:
2. Press this button:
3. Press this button:
4. Press this button:
> The following information will be displayed:
n
Unit type
n
Installed software version
n
Unit serial number
Scan the displayed QR code to save the displayed information to your smartphone.
13.3 Problem resolution
For all error messages, please contact your RATIONAL Service Partner [}48]. Always have the serial number of
your unit ready. You can find the serial number on the model plate.