Red Dragon WEAPON/EPIC-W - Incorrect Color Temperature; Timecode or Genlock Does Not Function; Camera Does Not Recognize OLPF

INCORRECT COLOR TEMPERATURE
SYMPTOM
The camera color temperature is off and the image looks warmer or cooler than normal.
POTENTIAL RESOLUTIONS
Perform an auto white-balance. For more information, go to "Color Temperature" on page93.
Perform a black shade calibration. For more information, go to "Sensor Calibration" on page130.
TIMECODE OR GENLOCK DOES NOT FUNCTION
SYMPTOM
The SYNC, GEN, and/or TC light is red, yellow, or greyed out.
POTENTIAL RESOLUTIONS
Ensure your timecode or genlock device is compatible. For more information, go to "Compatible Timecode
Devices" on page179 and "Compatible Genlock Devices" on page180.
Use a different cable.
Ensure your timecode or genlock device settings match your project settings.
Ensure your timecode or genlock device is set to the correct source. For more information, go to "Timecode" on
page164 and "Genlock" on page167.
Ensure that your Sensor Sync Mode is set to Genlock. For more information, go to "Sensor Sync" on page169.
Set the ACN (Ambient Clockit Network) to Off.
CAMERA DOES NOT RECOGNIZE OLPF
SYMPTOM
Your camera does not recognize the OLPF.
POTENTIAL RESOLUTIONS
Reinstall the OLPF. For more information, go to "Swap an Interchangeable OLPF" on page48.
Install a different OLPF.
If your camera still does not recognize the OLPF, please submit a Technical Support request at
https://support.red.com.
C OPYRI GHT © 2017 R ED.C O M , I NC 955- 01 38 _V6.3, REV-D | 191
WEAPON/EPIC-W OPERATION GUIDE