Service Call Conditions 
SM 4-23 D017/D018/D019/D020 
Trouble- 
shooting 
motor turned on. 
-or- 
The stack feed HP sensor did not detect "OFF" twice (once: jam error) for 
the specified time after the stack feed motor turned on. 
 
  Motor drive obstructed 
  Stack feed motor harness loose, broken 
  Stack feed motor defective 
 
750  B  Tray lift motor error 
 
The tray lift motor in the 
1000-sheet booklet finisher 
is not operating. 
  Motor harness loose, broken 
  Motor drive obstructed 
  Stack height sensor dirty, harness loose, 
broken 
 Motor defective 
  Stack height sensor defective 
 
751  B  Stack pressure solenoid error 
 
The stack pressure solenoid 
in the finisher is not 
operating. 
  Solenoid harness loose, broken 
 Solenoid obstructed 
  Stack height sensor dirty, harness loose, 
broke 
 Solenoid defective 
  Stack height sensor defective 
 
760  B  Finisher punch motor error 
 
The punch HP sensor did not activate 
within the prescribed time after the 
punch motor turned on. The 1st 
detection issues a jam error, and the 
2nd failure issues this SC code. 
  Punch HP sensor harness 
loose, broken 
  Punch motor harness loose, 
broken 
  Punch motor obstructed 
  Punch motor defective 
  Punch HP sensor defective