4.System Maintenance
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cannot mount the HDD partition, then the
backup procedure cannot be performed.
Some Fiery files are
missing (corrupt
installation).
The Fiery Controller might not be running
properly. Reinstall the Fiery Controller.
Detected multiple USB
drives (only allow one USB
flash drive to be inserted).
Remove all USB flash drives that are connected
to the Fiery Controller, and insert only the
bootable USB flash drive for the backup or
restore process.
No valid image(s) to restore
Check the USB flash drive to verify that you
have the correct cloned image file for the Fiery
Controller.
Cloned image file is for the
correct product, but feature
set does not match.
Check the USB flash drive to verify that you
have the correct cloned image file that match
the same feature set for the Fiery Controller.
Cloned image file is for the
correct product, but HDD is
too small.
Make sure to install the HDD that has the
default factory size for storage (meets the
minimum HDD space requirement for Fiery
Clone Tool), or greater.
The USB flash drive may
have a corrupted cloned
image file, or your HDD
cannot be accessed.
1. Run Windows Disk Error Check on the
USB flash drive.
2. Prepare the USB flash drive again using
the Fiery USB Setup Tool.
3. Use another computer with an external
connection to format the HDD, if Fiery
Clone Tool cannot write to the HDD.
4. If the above actions do not work, replace
the HDD.
Failed to install bootloader
1. Use another computer with an external
connection to format the HDD, if Fiery
Clone Tool cannot write to the HDD.
2. If the above actions do not work, replace
the HDD.
If you must log a support request, please include the History Log, which contains details on the