Ricoh E-25C - Start-Up Problems - Problem 2

5.Troubleshooting
149
Start-Up Problem-3
 Service switches are not set for Normal operation
 System software is corrupt
 HDD is faulty
 Missing or faulty DIMM(s), or faulty DIMM connections
 Motherboard is faulty
 CPU missing or faulty
Suggested action:
1. Make sure that the E-25C service switches are both set to OFF for Normal operation (away from
“ON”).
2. Turn OFF the E-25C, wait 10 seconds, and then turn it ON again.
3. Reinstall system software. [Link to System Software Installation Procedure]
4. Reseat the cables to the HDD.
5. Replace the HDD cable.
6. Replace the HDD. [Link to Hard Disk Drive (HDD)]
7. Check the DIMM(s) and reseat them to remove any oxidation on the connectors.
8. Replace the motherboard. [Link to Motherboard]
9. Replace the CPU. [Link to CPU and Cooling Assembly]
Start-Up Problem-4
Symptom:
User authentication feature of the copier does not work
Possible cause:
Faulty copier interface connections
Suggested action:
Check connections of the Gigabit Ethernet PCB and replace associated cables or the Gigabit
Ethernet PCB, if necessary.
System Problems
System Problem-1
Symptom:
Clock is slow; time listed on Configuration page is earlier or later than the actual time
Possible cause:
One of the following:
 Missing or dead battery on the motherboard
 Faulty motherboard
Suggested action:
1. Replace the battery on the motherboard, and then update the time in E-25C Setup.