5.Troubleshooting
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The USB device may have a corrupted image file, or your HDD cannot be accessed.
Suggested action:
1. Run Windows Disk Error Check on the USB device.
2. Prepare the USB device again using the Fiery USB Setup Tool.
3. Use another computer with an external connection to format the HDD, if the installer cannot write
to the HDD.
4. If the above actions do not work, replace the HDD. [Link to Hard Disk Drive (HDD)]
Network
If you suspect a network problem, keep in mind the following:
If the E-25C does not appear in the list of printers on the network, there may be another device on
the network with the same Ethernet hardware address.
Conflicting network settings may be set in Setup and on the customer's workstation.
Inappropriate Setup options may cause printing problems.
Missing or incorrectly placed printer description files may cause application-specific printing errors.
For additional information, see Configuration and Setup, which is part of the user documentation set.
Symptom:
Unable to connect to the network; or neither LED on the 10/100/1000BaseT network port is lit.
Possible cause:
One of the following:
Wrong cable. Do not use a crossover cable.
Wrong port. Do not use the printer port. The printer port is reserved for the copier and for
installing system software from a PC.
Faulty network cable or connection
Faulty network
Faulty Ethernet port on the motherboard
Suggested action:
1. Make sure that the network cable is the correct type and connected to the designated LAN port
on the E-25C connector panel.
2. Check the cable connection to the network.
3. Replace the cable with a new or tested cable.
4. Request that the network administrator check Network Setup.
5. Request that the network administrator check other devices on the network.
If other devices are not functioning, there could be a problem with the network.
6. If the rest of the network is functioning properly and the problem persists, replace the
motherboard. [Link to Motherboard]
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