5.Troubleshooting
147
Suggested action:
1. Check and reseat the DIMM.
2. Replace the DIMM [Link to Memory – 4 GB DIMM (E-25C)].
3. Replace the motherboard [Link to Motherboard].
Possible cause:
Faulty motherboard
Suggested action:
Replace the motherboard [Link to Motherboard].
LED code: FF (during the startup, E-25C hangs displaying FF)
Possible cause:
Possibly one of the following:
Faulty motherboard
Faulty or missing CPU
Suggested action:
1. Replace the motherboard [Link to Motherboard].
2. Replace the CPU [Link to CPU and Cooling Assembly].
FF shown after the E-25C becomes Idle or shortly at the startup does not indicate an error
status.
LED code: Any other code that the system hangs on before reaching the idle state
Possible cause:
Faulty motherboard
Suggested action:
1. Make sure that you reseated the internal cable connections and verified system components.
2. Replace the motherboard [Link to Motherboard].
Start-Up Problems
Symptom:
E-25C starts up and then shuts down.
Possible cause:
One of the following:
Faulty connection between E-25C and copier