Ricoh E-25C - Start-Up Problems - Problem 1

5.Troubleshooting
148
Start-Up Problem-1
 Corrupted keychip on the motherboard
 Faulty power supply
 Faulty motherboard
 Faulty CPU
 Faulty Gigabit Ethernet PCB
Suggested action:
1. Check and reseat the copier interface cable between the E-25C and the copier.
2. Replace the copier interface cable.
3. Listen for the power supply fan and feel for airflow.
4. If you do not feel air from the power supply fan, you may need to replace a faulty power supply.
5. Replace the motherboard. [Link to Motherboard]
6. Replace the CPU. [Link to CPU and Cooling Assembly]
7. Replace the Gigabit Ethernet PCB. [Link to Gigabit Ethernet Controller]
Start-Up Problem-2
Symptom:
E-25C starts up, but the Fiery screens on the copier operation panel are unavailable for more than 10
minutes.
Possible cause:
One of the following:
 Copier system and/or engine firmware has been upgraded and a system reboot is required
 Faulty connection between the E-25C and the copier
Suggested action:
1. Reboot the copier and wait for the copier and the E-25C to start up and reach Idle.
2. Verify that the E-25C and the copier have the same time and date information. If the time and
date information do not match on both devices, the Fiery icon may fail to appear.
For information on how to check and set the time and date on the E-25C, see p.74 Adjusting the
System Date and Time. For information on how to check and set the time and date on the copier,
see the copier documentation.
3. Reboot the E-25C.
4. Check and reseat the cable connections between the E-25C and the copier.
5. Replace the external cables one by one.
Start-Up Problem-3
Symptom:
E-25C starts up, and stays ON, but does not reach Idle
Possible cause:
One of the following: