30 November, 1999 COPY QUALITY TROUBLESHOOTING
7-1
Trouble-
shooting
7. TROUBLESHOOTING
7.1 COPY QUALITY TROUBLESHOOTING
If there is a copy quality problem that cannot be solved easily, try using the
following troubleshooting procedures, while referring to the point-to-point diagram.
The procedures may not be exhaustive, but they may help you to find the problem.
First, distinguish whether the problem is caused by the remote terminal or by your
machine. If your machine causes the problem, determine whether it is due to a
scanner or printer problem.
Is the print image
OK?
OK
NG
Is the image
received by fax
OK?
OK
Is the print image
OK?
OK
NGNG
Make a copy
Print a test pattern
Check the remote
terminal
Check the symptom again Check the scanner
Check the printer
H545T501.WMF
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