ERROR CODES 30 November, 1999
7-26
7.4 ERROR CODES
If an error code occurs, re-send the fax or have the end user send a fax back to
you as the problem dictates. If the same problem occurs, try to fix the problem as
suggested below. Note that error codes 4-00, 01, 02, and 10 only appear in the
error code display and the service report.
Code Meaning Suggested Cause/Action
0-00 DIS/NSF not detected
within 40 seconds of
pressing Start
Check the line connection.
Check the NCU - FCU connectors.
The machine at the other end may be
incompatible.
Replace the NCU or FCU.
Check for DIS/NSF with an oscilloscope.
If the RX signal is weak, it may be a bad line.
0-01 DCN received
unexpectedly
The other party is out of paper or has a jammed
printer.
The other party pressed Stop during
communication.
0-03
Incompatible modem at the
other end
The other terminal is incompatible.
0-04 CFR or FTT not received
after modem training
Check the line connection.
Check the NCU - FCU connectors.
Try changing the TX level and/or cable equalizer
settings.
Replace the FCU or NCU.
The other terminal may be faulty; try sending to
another machine.
If the RX signal is weak or defective, there may
be a bad line.
Cross-reference
TX level - NCU Parameter 01 (PSTN), RAM
807FB7 (PABX)
Cable equalizer - G3 Switch 07 (PSTN), G3
Switch 08 (PABX)
Dedicated TX parameters - Section 4-4
0-05
Unsuccessful after modem
training at 2400 bps
Check the line connection.
Check the NCU - FCU connectors.
Try adjusting the TX level and/or cable
equalizer.
Replace the FCU or NCU.
Check for line problems.
Cross-reference
See error code 0-04.
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