COPY QUALITY TROUBLESHOOTING 30 November, 1999
7-14
7.1.13 UNFUSED COPIES
Possible Cause (Printer)
•
The thermistor is defective.
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The spring mechanism for the fusing pressure roller is defective.
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Incorrect toner type.
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Non-recommended paper type.
Action:
1. Check to see if the correct type of paper and toner are in use.
•
If it is, go to step 2.
•
If not, use recommended types of paper and toner.
2. Try replacing the fusing lamp and the hot and/or pressure roller.
7.1.14 GHOST IMAGE
Possible Cause (Printer)
•
Poor drum sensitivity.
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The cleaning blade is deformed or incorrectly positioned.
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Dirty hot roller
Action:
•
Replace the cartridge.
•
Clean the hot roller surface and/or replace the cleaning pad.
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