SERVICE CALL CONDITIONS 30 November, 1999
7-24
7.3 SERVICE CALL CONDITIONS
If the Call Service indicator is lit, one of the following conditions has occurred:
Symptom
Error
Code
Sub-
code
SC-
code
Laser diode failure 9-20 21 2-21
Fusing unit failure (fusing lamp at high
temperature during printing)
9-22 01 0-01
Fusing unit failure (fusing lamp not at printing
temperature after warm-up)
9-22 02 0-02
Fusing unit failure (fusing lamp at high
temperature in power saver mode)
9-22 03 0-03
Fusing unit failure (fusing lamp at high
temperature in power saver mode)
9-22 04 0-04
Fusing unit failure (fusing lamp at low temperature
in power saver mode)
9-22 05 0-05
Fusing unit failure (fusing lamp at low temperature
during printing)
9-22 07 0-07
Fusing unit failure (fusing lamp at an extremely
high temperature)
9-22 08 0-08
Fusing unit failure (thermistor error) 9-22 09 0-09
Fusing unit failure (fusing lamp at high
temperature in energy saver mode)
9-22 0A 0-0A
The machine detects that both jumper 63 and
jumper 64 on the FCU are shorted.
9-22 0B 0-0B
Hexagonal mirror motor startup error 9-23 31 3-31
Hexagonal mirror motor error while printing 9-23 32 3-32
Power pack failure (development roller bias too
high)
9-29 51 5-51
Power pack failure (charge brush roller bias too
high)
9-29 52 5-52
Power pack failure (transfer roller bias too high) 9-29 53 5-53
Power pack failure (development roller too low) 9-29 54 5-54
Power pack failure (charge brush roller bias too
low)
9-29 55 5-55
Power pack failure (transfer roller bias too low) 9-29 56 5-56
Power pack failure (incorrect bias for development
and toner application rollers)
9-29 57 5-57
Power pack failure (incorrect bias for development
and toner application rollers)
9-29 58 5-58
Power pack failure (incorrect bias for transfer
roller)
9-29 59 5-59