iv
6.11.1 OVERVIEW ................................................................................. 6-25
6.11.2 SCANNER PARAMETERS.......................................................... 6-26
6.11.3 PRINTER PARAMETERS............................................................ 6-27
6.11.4 SCANNER VIDEO PROCESSING PARAMETERS..................... 6-29
7. TROUBLESHOOTING................................................................. 7-1
7.1 COPY QUALITY TROUBLESHOOTING .................................................. 7-1
7.1.1 BLANK COPIES............................................................................... 7-2
7.1.2 BLACK COPIES............................................................................... 7-2
7.1.3 DIRTY BACKGROUND ................................................................... 7-3
7.1.4 UNEVEN IMAGE DENSITY............................................................. 7-4
7.1.5 VERTICAL BLACK LINES ............................................................... 7-5
7.1.6 HORIZONTAL BLACK LINES.......................................................... 7-6
7.1.7 VERTICAL WHITE LINES ............................................................... 7-7
7.1.8 HORIZONTAL WHITE LINES.......................................................... 7-8
7.1.9 BLACK DOTS/SPOTS..................................................................... 7-9
7.1.10 WHITE SPOTS IN BLACK IMAGE AREAS ................................. 7-10
7.1.11 FAINT COPIES............................................................................ 7-11
7.1.12 VERTICAL BLACK BAND............................................................ 7-13
7.1.13 UNFUSED COPIES..................................................................... 7-14
7.1.14 GHOST IMAGE............................................................................ 7-14
7.1.15 TONER ON THE BACK OF THE PRINTER PAPER ................... 7-15
7.1.16 INCORRECTLY ALIGNED OUTPUT (DATA SHIFTED TO
THE RIGHT OR LEFT)................................................................ 7-15
7.1.17 INCORRECTLY ALIGNED OUTPUT (IMAGE SHIFTED
VERTICALLY)/REDUCED IMAGE .............................................. 7-16
7.2 MECHANICAL PROBLEMS ................................................................... 7-17
7.2.1 ADF/SCANNER ............................................................................. 7-17
7.2.2 PRINTER ....................................................................................... 7-20
7.3 SERVICE CALL CONDITIONS............................................................... 7-24
7.4 ERROR CODES..................................................................................... 7-26
7.5 ELECTRICAL COMPONENT DEFECTS................................................ 7-34
7.5.1 DEFECTIVE SENSOR TABLE ...................................................... 7-34
7.5.2 BLOWN FUSE TABLE................................................................... 7-34