Ricoh P C200W - Page 142

To Next Page

To Previous Page

Troubleshoot a problem 142

Contacting customer support

Before contacting customer support, make sure to have the following information:

• Printer problem

• Error message

• Printer model type and serial number

Visit the place where you purchased your printer.

Main Page

Table of Contents2
Safety Information8
Conventions8
Product Statements8
Learn about the Printer11
Printer Configurations11
Using the Control Panel12
Panel with 2-Line LCD12
Understanding the Status of the Indicator Light13
Selecting Paper13
Paper Guidelines13
Paper Characteristics13
Unacceptable Paper14
Storing Paper15
Selecting Preprinted Forms and Letterhead15
Supported Paper Sizes15
Supported Paper Types17
Supported Paper Weights18
Set Up, Install, and Configure19
Selecting a Location for the Printer19
Attaching Cables20
Loading Paper and Specialty Media22
Setting the Paper Size and Type22
Configuring Universal Paper Settings22
Loading Trays22
Loading the Manual Feeder24
Installing and Updating Software, Drivers, and Firmware26
Installing the Printer Software26
Adding Printers to a Computer26
Updating Firmware27
Exporting or Importing a Configuration File27
Networking28
Connecting the Printer to a Wi-Fi Network28
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Setup (WPS)28
Configuring Wi-Fi Direct29
Connecting a Computer to the Printer30
Connecting a Mobile Device to the Printer30
Deactivating the Wi-Fi Network31
Checking the Printer Connectivity31
Printing the Menu Settings Page31
Secure the Printer32
Erasing Printer Memory32
Restoring Factory Default Settings32
Statement of Volatility32
Print33
Printing from a Computer33
Printing from a Mobile Device33
Printing from a Mobile Device Using Mopria Print Service33
Printing from a Mobile Device Using Airprint33
Printing from a Mobile Device Using Wi-Fi Direct34
Configuring Confidential Jobs34
Printing Confidential and Other Held Jobs34
Printing a Font Sample List35
Canceling a Print Job36
Adjusting Toner Darkness36
Use Printer Menus37
Menu Map37
Device38
Preferences38
Eco-Mode38
Remote Operator Panel39
Notifications40
Power Management42
Restore Factory Defaults43
Maintenance43
About this Printer46
Print47
Layout47
Setup49
Quality50
Postscript51
Pcl52
Image53
Paper55
Tray Configuration55
Media Configuration55
Network/Ports57
Network Overview57
Wireless58
Wi-Fi Direct61
Ethernet61
Tcp/Ip63
Snmp65
Ipsec66
LPD Configuration68
HTTP/FTP Settings68
Usb70
Restrict External Network Access70
Security71
Login Methods71
Certificate Management72
Login Restrictions73
Confidential Print Setup73
Erase Temporary Data Files74
Miscellaneous74
Reports76
Menu Settings Page76
Device76
Print76
Network76
Troubleshooting77
Maintain the Printer78
Checking the Status of Parts and Supplies78
Configuring Supply Notifications78
Setting up E-Mail Alerts78
Viewing Reports79
Ordering Parts and Supplies79
Ordering Print Cartridges79
Ordering a Waste Toner Bottle79
Replacing Parts and Supplies79
Replacing a Print Cartridge79
Replacing the Waste Toner Bottle82
Cleaning Printer Parts83
Cleaning the Printer83
Saving Energy and Paper83
Configuring Power Save Mode Settings83
Adjusting the Brightness of the Display84
Conserving Supplies84
Moving the Printer to Another Location84
Troubleshoot a Problem85
Print Quality Problems85
Printing Problems86
Print Quality Is Poor86
Print Jobs Do Not Print117
Slow Printing119
Job Prints from the Wrong Tray or on the Wrong Paper121
Confidential and Other Held Documents Do Not Print122
The Printer Is Not Responding124
Network Connection Problems125
Cannot Open Embedded Web Server125
Cannot Connect the Printer to the Wi-Fi Network127
Issues with Supplies128
Replace Cartridge, Printer Region Mismatch128
Non-Printer Manufacturer Supply128
Clearing Jams129
Avoiding Jams129
Identifying Jam Locations130
Paper Jam in the Standard Tray131
Paper Jam in the Standard bin133
Paper Jam in the Manual Feeder133
Paper Jam in Door B134
Paper Feed Problems136
Envelope Seals When Printing136
Collated Printing Does Not Work137
Paper Frequently Jams138
Jammed Pages Are Not Reprinted139
Color Quality Problems139
Modifying the Colors in Printed Output139
FAQ about Color Printing140

Ricoh P C200W - Page 142

Table of Contents

Related product manuals